Layers — Delete Your Account and Data

Effective Date: September 21, 2026

1. Deleting Your Account from Inside the App

You can delete your Layers account and its data at any time, directly in the App. No email or support request is required.

Open the Home tab.
Tap the profile icon in the top toolbar.
In Profile, scroll to Delete account.
Confirm twice. Deletion is irreversible, so the App asks you to confirm a second time before anything is removed.

2. What Gets Deleted

Deleting your account permanently removes from Layers’ application systems:

Your account, sign-in credentials, and active sessions.
Your profile, including your name, style preferences, onboarding answers, and profile photo.
The closets you own and your memberships in closets other people own.
Your clothing items, wishlist items, photos, saved outfits, outfit photos, collections, packing lists, calendar entries, wear history, daily looks, streaks, and notifications.
Your stylist conversations and images shared with the stylist. Conversation cleanup runs in the background after account deletion starts.
Invitations you sent or received.
Layers’ membership, transaction-reference, marketing-attribution, AI-consent, and analytics-milestone records associated with your account.
Block records involving your account and safety reports where your account is the reporter or reported account.

3. What Account Deletion Does Not Do

It does not delete another person’s closet or content. If you joined a closet owned by someone else, your membership is removed and you lose access, but that owner’s closet and content remain. Content owned by another member is not deleted merely because it appeared in a closet you owned.
It does not cancel an Apple or Google Play subscription. Any current or grandfathered paid Layers membership is billed and managed by the store where you subscribed. Open Profile → Membership → Manage subscription before deleting your account, or use Settings → your name → Subscriptions on your Apple device. For Google Play, open Play Store → profile icon → Payments & subscriptions → Subscriptions with the Google account used to subscribe.
It does not reverse completed third-party processing. Revoking AI permission or deleting your account stops Layers from making new AI requests for that account, but it cannot undo a request Google Gemini or Replicate already completed or control information a provider must retain under its own terms or legal obligations.
It does not remove information that must be kept by Apple, Google Play, or another provider. The store where you subscribed independently manages purchase history, billing, cancellations, and refund records. Other providers may retain limited information where required by law, security, fraud-prevention, or their applicable terms.

4. Timing

Deletion starts when the in-app request is confirmed and cannot be undone. Most account, closet, item, outfit, and photo records are removed as part of that request. Stylist conversation data is deleted through a background process that may continue after the account itself has been removed.

5. If You Cannot Access the App

Email support@wisecreations.ca from the address associated with your Layers account. We will need to verify that you control the account before helping with deletion. Do not send passwords, verification codes, or clothing photos by email.

6. Contact

For questions about account deletion, Apple or Google Play subscription cancellation, or the status of a deletion request, contact:

Wise Creations Inc.
support@wisecreations.ca